At the end of each year, many AccuList USA’s nonprofit clients send out their big fundraising e-mail campaigns, and each year questions of optimal timing are debated. Research results from Next After, a nonprofit consultancy and research lab, may offer helpful guidance.
December Offers Fundraising Opportunity
A big problem for year-end donor appeals is the fight for attention amid the seasonal commercial e-mail blitz that jams inboxes. So how can a donor appeal stand out? Timing is everything to avoid getting lost in the clutter. Many nonprofits focus on the Giving Tuesday opportunity, and 23% more e-mails are sent on Giving Tuesday than on Dec. 31, per Next After–yet 48.7% of nonprofit revenue comes in the last week of the year, Dec. 25-31. And 20% comes just on New Year’s Eve. In fact, 581% more average additional revenue is generated on Dec. 31 than on Giving Tuesday. No wonder Next After suggests focusing on that final December week. Another sign of a missed opportunity: Despite December’s donor haul, 22% of nonprofits studied send no e-mails in December, and most send about four e-mails. So experts advise dialing up the volume in the lucrative December time period!
Day-of-the-Week and Time-of-Day Matter
E-mailers who choose to send messages in the Tuesday through Friday period and blast between 7 a.m. and noon will wade through the heaviest e-mail volumes, per the research. So off-peak e-mail delivery–such as afternoon or evening–can help avoid the seasonal e-mail rush. And weekends clearly represent a neglected opportunity: Not only is overall e-mail volume lighter, but Next After notes a 50% higher gift amount on weekends.
For more data and examples of real-life, successful nonprofit creative tests, see the Next After slide deck.