Marketing With Online Video? If Not, You’re Behind the Curve

In supporting our digital marketing clients, AccuList USA has seen rapid growth in online video use, and a recent Forbes magazine article by John Hall, CEO of Influence & Co., cited video as one of six essential trends to include in 2018’s digital marketing budget. Why? Researchers forecast that by 2020 online video will account for 80% of all consumer internet traffic. Already over 500 million people are watching video on Facebook every day. If you want a crack at that audience, you’ll need to join the video world.

Low-Cost Video Ads Boost Engagement and Sales

Video ads are not just good at promoting brand awareness and engagement; they deliver sales. Video creation service Animoto’s most recent survey of 1,000 consumers and 500 marketers reinforces online video’s clout: 64% of consumers say they purchase after watching branded social videos. No wonder more businesses are jumping on the video ad bandwagon and investing in paid/sponsored video as well as paying to “socialize” or promote videos. Helping the video boom is the relatively low production cost; in fact, 92% of marketers told Animoto they make videos with assets they already have. Meanwhile, a nationwide pricing survey of videographers and photographers found that the average small business marketing video cost less than $1,000 in 2015 and a medium-sized product demo video was around $2,000.  Cost is not a barrier; coming up with engaging, targeted content is the challenge.

Marketers Focus on Multiple Platforms, Mobile Viewing

So what platform will best deliver the target audience? Animoto’s survey shows where consumers engage with branded videos daily: 49% on Facebook, 32% on YouTube, 24% on Instagram, 22% on Snapchat, and 22% on Twitter. Most brands hedge their bets by using multiple platforms, paying to capture eyes on YouTube and Facebook, for example. The more important goal, regardless of platform, is to optimize for mobile viewing since 84% of online video viewers watch on mobile devices–which is why 81% of marketers are optimizing their social videos for mobile viewership, per Animoto. Timing counts, too. Animoto’s survey found 33% of video consumers watch during the lunch hour, 43% during the afternoon, 56% during the evening, 38% before bed, and 16% in the middle of the night.

Square, Live and Soundless Creatives Gain Traction

Square video, as opposed to horizontal video, is growing in popularity, with 39% of surveyed marketers creating square and/or vertical videos now. Why? Square videos take up 78% more space in the Facebook News Feed, and get more engagement, than horizontal videos, according to Animoto. Live streaming video is also growing in popularity. According to IT/networking giant Cisco, live Internet video will account for 13% of  total online video traffic by 2020. But before you spend time and dollars crafting a great video sound track, note that video editing software firm Camtasia reports that 85% of Facebook videos are watched without sound.

For a summary of Animoto’s social video marketing findings, go to https://animoto.com/blog/business/state-of-social-video-marketing-infographic/

 

Making the Case for Direct Mail Power in Multi-channel Marketing

As our multi-channel marketing clients polish their 2018 marketing plans, it’s a good time to remind them of the continued value of direct mail in this digital era. A recent infographic from direct marketing agency US Presort puts together data from The Data & Marketing Association (DMA), Social Media Examiner, Epsilon, Experian and Marketing Sherpa to make the case for a direct mail commitment.

Why Connect Digital & Direct Mail?

The majority of marketers (71%) say they believe in an integrated multi-channel approach. After all, a smart multi-channel strategy can combine the pervasive impact of digital (96% of consumers say they were influenced online in making a purchase decision) with the effectiveness of direct mail (digital can’t beat mail’s 80% open rate or its consumer trust rating  of 76% compared with 61% for Google search, 43% for social and 39% for online ads). And marketers who combine direct mail and e-mail in a single integrated campaign report better results than when running standalone efforts, with overall response increasing by 35% or more. So why are so few marketers (just 29%) actually implementing those integrated multi-channel campaigns?

Addressing Direct Mail Myths

Lingering misconceptions may cause some marketers to hesitate over integrating direct mail with digital. As the infographic points out, direct mail has a high perceived cost. Yet while direct mail costs more to produce and distribute, its response rates are also much higher than other channels, so its ROI remains competitive. For example, per the DMA’s 2016 data, direct mail response rates averaged 5.3% for house lists and 2.9% for prospect lists, compared with online display ads at 0.9%, e-mail at 0.6% for house files and 0.3% for prospects, social media with 0.6%, and paid search at 0.5%. As a result, median ROI for direct mail, while behind e-mail, is on par with social media at 29% and 30%, respectively, and ahead of other digital channels such as mobile, search and online ads. Others assume difficulties in connecting and tracking combined paper and digital promotions. But technology and U.S. Postal Service discounts are making direct mail easier and cheaper to integrate with digital via mobile device-scanned coupon links, QR codes, PURLs (Personalized URLs), and landing pages. Plus, direct mail is now much easier to track in real time thanks to the U.S. Postal Service Intelligent Mail Barcode that lets marketers follow every single piece from the postal DSCF unit to the prospect’s door.

Making Direct Mail Part of a Multi-channel Solution

Successfully leveraging the power of direct mail in a multi-channel strategy requires a few key steps. As suggested in the infographic, include the USPS Intelligent Mail Barcode on all mail to track delivery and coordinate with other channels, and then gather measurable response from multiple channels via tactics such as reply cards, 800-number call tracking, as well as mobile-scanned QR codes and PURLs. Create campaign-specific landing pages and make sure they are mobile-friendly. Integrate e-mail and direct mail messaging and lists, and coordinate e-mail blasts with mail delivery; plus create Facebook ad campaigns to target the same audience as your direct mail lists (see our Digital2Direct programs). Finally, consider IP Direct Mail or Web Direct Mail to target the same mail audience on Google with coordinated ad banners.

To share the full infographic, go to https://www.uspresort.com/posts/direct-mail-how-to-succeed-in-digital-era

 

 

Event Marketing Pros Foresee Spending Boost

Many of AccuList USA’s trade show and conference marketers are already looking ahead to 2018, and event technology firm Bizzabo’s recent “Event Marketing 2018: Benchmarks and Trends” report has some good news: Event marketers and business execs plan to invest more in live events in future.

Marketers & C-Suite Plan More Dollars for Events

One of the key findings of Bizzabo’s global survey of 400 mid- to senior-level marketers is that most event marketers believe that events are the single most effective marketing channel, better than e-mail, social media, and digital and traditional advertising. The majority also plan to invest more in future live events, both in terms of budget (63%) and number of events (63%). Plus, the majority (91%) of businesses with top performance place a greater emphasis on live events as a marketing channel than the underperforming businesses or businesses performing as expected–and those overperforming businesses plan to grow their event marketing budgets by more than the rest. Regardless of performance, an overwhelming majority of C-Suite executives surveyed (87%) say they believe in the power of live events and plan on investing more in the future.

But Event Success Still Doesn’t Come Easy

Though event marketers and executives have confidence in the marketing effectiveness of B2B trade shows and conferences, that doesn’t mean they think success is assured. In another survey, Bizzabo asked leading event marketers for advice on overcoming common event hurdles. For example, what if attendance is sparse? To avoid staring at an empty hall in horror, make sure the event is clearly advertised on all social media profiles, blog, and website, including paid ads; empower those who have already committed attendance (especially speakers) to be event ambassadors by sharing the event on their own social media profiles and websites; and use RSVPs to keep attendees accountable. Then what if the attendees are there, but enthusiasm is low? To boost engagement, the pros suggest crowdsourcing questions for interviews and round tables before the event; creating hangouts or webinars related to event sessions; and sending segmented e-mails based on registration data to get attendees pumped up for specific aspects. So how do you get data in real-time to keep steering the event toward success? There are now mobile event apps that can track every touch, and mobile polls and surveys can instantly collate results. Beacons can measure crowd movement and dwell-time in exhibit booths, and social sentiment analytics tools can get direct, immediate feedback. To see solutions to nine common problems–including managing multi-track events, avoiding long lines, planning social media effectively and more–go to https://blog.bizzabo.com/event-marketing-nightmares-and-how-to-solve-them